Our technical training programs are designed to ensure your printer service technicians are knowledgeable, efficient and cost effective in the field. Program graduates will be able to avoid common guesswork when servicing printers allowing them to save you and your customers time and money.

Graduates will be able to:

  • Diagnose printer issues
  • Reduce service call times
  • Order the appropriate parts (if/when needed)
  • Reduce repeat service calls
  • Improve customer satisfaction


Training Schedule At-A-Glance


* denotes new models 

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The LMI training program is delivered by Parts Now service professionals with a hands-on approach ( 1 printer per every two students), so your people can truly understand each device. Upon completion, techs will be able to service 95% of the problems they encounter in the field.

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Stop your techs from guessing at printer repairs that cost you time and money.

Monday, Lexmark MS810/MS811/MS812, MS710 & MS711 are the replacements for the older T650/T652/T654 with a newer design and technology.

Monday & Tuesday classes are designed for newer techs focusing on fundamentals and trouble-shooting while addressing current technology

Advanced Level Monochrome course is designed for techs with 3 plus years field experience
Models include: HP P3015/P3005, LJ4250/4350, P4015/P4014/P4515 and M601/M602/M603/M604/M605/M606

Advanced Level Color course is designed for techs with 3 plus years field experience
Models include: HP CLJ4700/CP4005, CP4025/CP4525, M651, CP3525 and M551

* designates new models

Training held at LMI Solutions Headquarters in Phoenix AZ. Travel info such as hotels, start times, along with online prerequisites provided after the completion of the order.