Our technical training programs are designed to ensure your printer service technicians are knowledgeable, efficient and cost effective in the field. Program graduates will be able to avoid common guesswork when servicing printers allowing them to save you and your customers time and money.
Graduates will be able to:
- Diagnose printer issues
- Reduce service call times
- Order the appropriate parts (if/when needed)
- Reduce repeat service calls
- Improve customer satisfaction
Training Schedule At-A-Glance
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Stop your techs from guessing at printer repairs that cost you time and money.
Monday & Tuesday classes are designed for newer techs focusing on fundamentals while addressing current technology
Advanced Level Monochrome Course is designed for techs with 3 plus years' field experience
M506/P3015/P3005, LJ4250/4350, P4015/P4014/P4515 and M601/M602/M603/M604/M605/M606
Advanced Level Color Course is designed for techs with 3 plus years' field experience
Models include: CLJ4700/CP4005, CP4025/CP4525, and CP3525
* designates new model